In order to improve a SaaS product, innovation and creativity must always be pushed forward. My role in innovating the TrueChoice Solutions platform included designing, prototyping and testing interactive widgets and engaging layouts.
Designing new widgets was an initiative targeted to add a variety of interaction for the TrueChoice platform, a technology that specializes in gathering user preferences. Designs chosen for further development had to be intuitive, meet data collection requirements, and be usable for a diverse range of clients.
The TrueChoice platform uses sliders as the main source of data collection. This widget is intuitive for users and beneficial to our data collection because of the many data points it can collect. However, using the same widget in an application runs the risk of survey fatigue and creates a monotonous user experience. The objective of this initiative is to add more interaction variance within our application. Finding a harmony between constant engagement and collecting meaningful data will keep our users and our clients happy.
The circle slider widget keeps the familiarity of a linear slider while adding a more interesting user interaction. The number value displayed at the top is always available to the user. The value was chosen to be placed here so a finger wouldn’t obstruct the user’s scaling choice.
The knob widget is a familiar interaction for a user because it bears resemblance to a real-life interaction. Here it could be used to determine one selection or compare a range of items.
The dial widget substitutes a thumb (or handle) for a needle the user can use to point to their desired preference. This widget took inspiration from a car’s dashboard.
The output page is the most impactful page users see in the TrueChoice platform, a technology that specializes in gathering user preferences. We wanted to enhance this page by adding imagery, layering graphic elements, and providing more context to what the user said was important to them.